Effective Date: March 18, 2026
These Terms and Conditions govern your access to and use of the Rooted Chapters™ Poetry for the Soul and Rooted Chapters Café™ website (collectively, “Rooted Chapters™”) and any purchases made through our platform.
By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.
- Acceptance of Terms
By using this website, you confirm that you are at least 18 years old or that you are using the website under the supervision of a parent or legal guardian.
Rooted Chapters™ reserves the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.
- Products and Availability
All products are subject to availability.
Rooted Chapters™ reserves the right to:
• Limit quantities
• Refuse service
• Cancel orders at our discretion
• Discontinue products
• Modify product descriptions or pricing without prior notice
If an order is canceled after payment has been processed, a refund will be issued to the original payment method.
- Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated.
Payments are processed securely through trusted third‑party payment processors. Rooted Chapters™ does not store or have direct access to complete payment details.
Customers agree to provide accurate billing and shipping information. Orders may be canceled if fraudulent or unauthorized activity is suspected.
- Digital Products
All digital products, including but not limited to e-books, poetry files, downloadable content, digital prints, and audio files (including music and soundtracks), are final sale.
Digital products are delivered electronically. No physical item will be shipped for digital purchases.
Digital products may not be copied, redistributed, resold, shared, or used for commercial purposes without prior written permission from Rooted Chapters™.
All lyrics, written content, and associated creative works remain the intellectual property of Rooted Chapters™.
- Production, Shipping, and Delivery
Rooted Chapters™ does not maintain a large physical inventory.
Many physical products are made to order and fulfilled through trusted third‑party production partners.
Processing typically takes 2–7 business days before shipment unless otherwise stated.
Shipping times vary depending on the product and destination. Some products ship within the United States, while others may be fulfilled internationally and may require additional transit time, including customs processing.
All delivery timeframes are estimates and are not guaranteed.
Rooted Chapters™ is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other circumstances beyond our control once the order has been shipped.
- Third‑Party Fulfillment
Some products are produced, packaged, and shipped by trusted third‑party fulfillment partners.
Packaging, shipping origin, and delivery methods may vary depending on the product ordered.
By placing an order, you acknowledge that third‑party providers may assist with production and shipping services.
- Intellectual Property
All content on this website—including text, poetry, graphics, logos, images, product designs, and branding—is the property of Rooted Chapters™ and Kassomi Burnam.
This content may not be copied, reproduced, modified, distributed, displayed, sold, or used for commercial purposes without prior written permission.
Unauthorized use may result in legal action.
- Limitation of Liability
Rooted Chapters™ shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.
Our total liability for any claim related to a purchase will not exceed the amount paid for the specific product.
- Indemnification
By using this website, you agree to indemnify and hold harmless Rooted Chapters™, its owner, affiliates, and fulfillment partners from any claims, damages, losses, or expenses resulting from misuse of the website or violation of these Terms.
- Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Rooted Chapters™ operates.
Any disputes related to these terms or use of the website will be resolved in the appropriate courts of that jurisdiction.
- Communications and Customer Support
Administrative contact information and live chat services are provided for customer service and legitimate business inquiries.
Customers contacting support about an order should include their order number to help ensure a prompt response.
Rooted Chapters™ may decline to respond to spam, unsolicited promotions, or unrelated marketing messages.
Any misuse of communication channels—including harassment, threats, or fraudulent activity—may result in restricted access to customer support services.
- Contact Information
For questions regarding these Terms and Conditions, please contact:
Email: info@rootedchapterscafe.com